Monthly Archives

April 2020

COVID-19 UPDATE: CLINIC IS CLOSED ON SATURDAYS

By Clinic news No Comments

Until further notice, we will not be open on Saturdays. If you have an emergency please contact Brant-Norfolk Veterinary Clinic at 519-720-0753. They are always open whenever we are closed.

In these uncertain times we are carefully following the government’s guidelines for essential services. We feel very honoured to be included and we feel privileged to be able to continue keeping your pets healthy. Having said that, the government is currently allowing us to only see urgent cases. Unfortunately, this means that we cannot perform ANY elective procedures, such as spays and neuters, until further notice.

You can still pick up food, prescriptions, and flea and tick medication using our curb-side service. Simply pre-pay for your items over the phone and we will bring them out to you. You can contact us by email at scottv[email protected] or by phone at 519-752-3431.

Hopefully this pandemic will come to a close soon and life returns to normal, whatever that may be. Thank you for your patience.

Take care and stay safe.

Visiting the clinic? Here’s what you need to know

By Clinic news No Comments

If you are planning to visit the clinic please call us first. The front door is being kept locked for everyone’s safety.

UPON ARRIVAL

For Animal Visits:

  • Please return to your car and call us at 519-752-3431.
  • A staff member will come out and collect your pet from your car.
  • The Doctor will call you on your cell phone to discuss your pet’s needs.
  • Your pet will be examined.
  • The Doctor will call you back and discuss their findings and recommendations.
  • You will be transferred to the front desk for payment processing over the phone.
  • A staff member will return your pet and all medication/food and items your pet will need.

For Medication & Food Pick Up

  • Please return to your car and call us at 519-752-3431.
  • The front desk will process payment over the phone.
  • A staff member will come out and give you your items.

DEBIT PAYMENT WILL BE MADE BY SPECIAL ARRANGEMENT TO ENTER THE CLINIC

For those of your waiting for food orders, our supplier is working very hard to get our orders to us as quickly as possible, but as of March 31st most food orders will take approximately 7-10 business days to arrive. Thank you for your patience.

Thank you for helping keep our staff and clients safe.

Scott Veterinary Clinic Staff