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Scott Vet

Fractured Fawn

By Working With Wildlife No Comments

This case dates back to May of 2020. This fawn was found by the side of the road presumably hit by a car. Another clinic was kind enough to do the initial radiographs that showed a mid-shaft, slight oblique fracture of the left tibia (the long bone in the lower half of the back leg). It looked like with some help this fawn had a good chance of being released.

We contacted Dr. Scherer at Paris Veterinary Clinic for his advice and he recommended surgery. He offered to come to our clinic to plate this leg as this was the best option for this fracture. The fawn was otherwise stable so we prepared for surgery.

The surgery consisted of screwing a plate to connect and stabilize the 2 bones, with the help of some cerclage wire. The post-op radiographs showed good bone alignment. We were hopeful for a full recovery.

On June 15th we re-x-rayed the leg. The plate appeared to have shifted somewhat and some screws had loosened so it wasn’t doing its job. Removal of the plate was somewhat risky at this point but it was a necessary risk. With R & R back at Hobbistee this little fellow healed well and was eventually released.

How the Opossum Lost His Tail

By Working With Wildlife No Comments

This little opossum arrived at Hobbitstee Wildlife Refuge after being found stealing eggs from a chicken coop. He had a very serious tail injury. It appeared to have been frost-bitten and the injury was aggravated by his chewing at it. After he arrived at Hobbitstee Chantal consulted with Dr. Lee about a plan of action for the tail. Antibiotics were started and surgery was scheduled to remove the damaged part. Surgery took place a few days ago and he did great! He will stay with Hobbitstee until he’s ready to be released and should live a long happy life.

 

 

Our Way of Giving Back

By Working With Wildlife No Comments

We have been working alongside Hobbitstee Wildlife Refuge for almost 7 years now. We learned about Chantal Theijn and the work that she does with injured and sick wildlife when she reached out to the public searching for lab equipment. We had just upgraded our lab and had just the ticket! We were not able to do anything with our old equipment so we donated it to her. Since Dr. Lee has a keen interest in birds we decided to start working with Chantal. It’s been very exciting to work with the various wild birds that are brought to us. We have examined, diagnosed and treated hawks, eagles, owls, and loons among others for various ailments.

Some time after starting this endeavour we began treating various species of mammals and reptiles. Chantal has brought us fawns, beavers, porcupines, foxes, opossums, turtles and snakes to name a few that needed help. We have been able to forge a wonderful working relationship with Dr. Grant Scherer from Paris Veterinary Clinic who has been kind enough to donate his orthopedic skills in repairing fractures.  So far he has pinned and plated broken legs in a fawn, an owl, and a porcupine. Of course, we donate all of our time as well. For us it gives us a feeling of accomplishment and knowing that we are giving back through this extraordinary organization.

We will post pictures as cases come in, as well as some of our older ones.  There are lots of posts on our Facebook page, too.

You can find more information about Hobbitstee Wildlife Refuge at www.hobbitstee.com.

Greetings for the 2022 Holiday Season

By Clinic news No Comments

The year is quickly coming to a close and we would like to extend a heartfelt thank you to each and every one of you for your continued support. We are so happy that we were finally able to open the doors to allow you in.  Since the initial lockdown in 2020 there were so many changes as to how we cared for our patients and interacted with our clients. Curbside brought a whole new set of challenges and we’re glad that all of that is finally behind us. You are all rock stars for being patient with us. It’s been wonderful to finally meet our new clients face to face.

Dr. Shannon Lee is our clinic owner and has been since 2014. She graduated from the Ontario Veterinary College in 2004 and subsequently decided to pursue additional training in working with exotic animals which have always been her passion.  Following graduation she completed a 1-year internship in avian and exotic medicine and surgery at OVC.  When not busy in the clinic Dr. Lee and her husband, Matt are kept busy with their three children, 13-year-old Brooklyn, and 8-year-old twins, Colton and Aubrey. With the children enrolled in dance, karate and horseback riding their schedule is quite full! They also share their home with a bouncy mastiff cross named Max and a turtle named Franklin.

Dr. Lee and Zeta

Dr. Lorna Mantle graduated from OVC in 1981 and has been associated with us on a full and part-time basis since then. She shares her time away from the clinic with her husband Tom, 4 house cats, her horse Victoria and numerous heritage chickens on a small farm. She also has a cat and an opossum that have taken up residence in the barn.  Dr. Mantle plays the cello, loves gardening, reading and travelling. She and her husband took a trip this past summer to Nova Scotia.

Dr. Kristen Gleiser is here 1-2 days a week keeping busy in surgery and seeing patients in appointments.  She graduated from OVC in 2001 and has a special interest in dental health for all her patients.  She has three young daughters at home who keep her very busy. They have one very cuddly cat named Cinnamon.

Dr. Gleiser and Rufous

Dr. Emily Blake has been working with us on Thursdays and Fridays. She graduated recently from the Ontario Veterinary College and has a keen interest in birds and other exotics.  She is working with us and at our after-hours clinic, Brant Norfolk Veterinary Clinic, as part of a mentorship program.

Dr. Mike Bondar has been helping out on Thursdays. He graduated from the Ontario Veterinary College in 1993. He opened a veterinary hospital in Toronto back in 1997, where he practiced small animal medicine and surgery. Nowadays he works with veterinary telemedicine services and pet owner education via social media.

Dr. Michelle Tome is currently here 1-2 days a week in surgery. She has a special interest in internal medicine and critical care. At home, she and her husband and their three children share their house with a labradoodle named Marshall and five cats: Dylan, Barak, Jackson, Seashell and Oyster. When she is not at work Dr. Tome can be found skiing, swimming or gardening.

Kate Young has joined our team as practice manager. She comes to us with a wealth of experience managing all aspects of a busy veterinary clinic. She oversees staff, doctors, patients, inventory, and as an RVT she also helps out on the floor monitoring surgery, placing iv catheters and taking x-rays. You will also see her helping out on the front desk when needed.  She has been an invaluable addition to our team. Kate has spent several years competing in national fly ball competitions with her dogs.  Chips was the fastest dog in Canada in 2019!!

Kate and Chips

Our reception team has grown again. Holly has been here for 6 years now, and you mostly know her from her work in the reception area. She has recently started to work at the back with the technicians with a goal of becoming an RVT. She already has some formal training and has lots of hands-on experience with exotics, being the owner of 3 bunnies of her own.  We even call her our “bunny guru”! When not at the clinic she is busy with her horse, Frosty competing in local horse shows in Western speed events, and keeps active with hiking and rock climbing.

Holly and Ben

Lisa started out with us in February 2021 when we needed someone to fill a maternity leave. She fit in so well that asked her to stay.  She spends her time away from the clinic with her Blue Heeler, Nina, and her two cats Hank and Waylon.  She enjoys hiking with Nina and photography.

Santa Clause (aka Lisa) and Nina

Grace started out in 2021 as an Animal Care Attendant and changed the course of her career when a position opened up in reception. She’s a natural! She’s doing a wonderful job and loves helping everyone.  When she’s not manning the phones here she spends her time horseback riding, hiking, reading and drawing.

Grace and Zeta

Melissa is a PhD student who is currently studying bovine nutrition at the University of Guelph. She’s working with us for one year while she completes her studies. She has experience working in all aspects of the clinic so not only does she work in reception, but she often helps the technicians with surgery patients.  In her spare time Melissa enjoys hiking and travelling.

Melissa

Our veterinary technicians work primarily in the back. They are responsible for taking blood samples, taking x-rays, running blood and urine tests in our lab, anesthesia, monitoring patients before, during and after surgery, and taking care of sick patients that are in hospital.

Sue is our senior technician and has been with us since 1994. She spends most of her time assisting in surgery and working in the lab. When not busy working here she enjoys spending most of her time at home gardening in the nicer weather, travelling when possible, and hibernating this time of year. She and her husband Ed share their home with their 2 cats Rufous and Baxter. This past June Sue and Ed were able to hit the road in their 35-year old Roadtrek van and visit Nova Scotia. It was quite the whirlwind trip: over 5000km in 13 days. They absolutely loved it and can’t wait to do it again!

Sue and Rufous

Emily’s family grew by one when she adopted Annie, her Jack Russel puppy. Annie has been a great addition and is currently enrolled in puppy obedience classes. She is doing great!  Her older brother Gibson loves playing with her. Emily enjoys reading and golfing in the summer.  Emily got engaged this summer while on vacation in Newfoundland. Congratulations, Emily and Dawson!

Emily and Annie

Crystal is currently on maternity leave. She and her husband Dave welcomed Abigail Everly Nicholls to their family in September. Abigail is their first child and their two dogs, Archie and Steve, are totally in love with her.  We are too!

Nikita is the newest addition to our RVT team. She joined us a few months ago. She can be seen working in just about every aspect of the clinic: surgery, patient care, appointments and reception. In her spare time Nikita likes to garden and has over 100 plants at her house. This year she got a new border collie puppy named “Goose”. He is learning to herd and will soon be starting agility classes.

We also have two part-time staff members who help us on weekends. Megan and Emily (yes, we have 3 Emilies on staff!) look after our clinic cats on the weekends. Emily also helps out 3 afternoons after school.

Santa and Emily

Speaking of clinic cats, Zeta is doing well and still keeps busy supervising everyone.  She has slowed down a bit but still provides a lot of laughs every day.  She is the best when it comes to taking pictures. She’s very photogenic and she knows it. Our other clinic cat, Tommy, likes to keep a lower profile. It’s very unlikely that you’ve seen him.  He’s very shy and spends most of his time in the back or the staff room downstairs. He gets extra spoiled with cuddles during lunch hour.

Santa and Tommy

Continuing education has been very challenging since the start of the pandemic.  For the past two years we have been keeping up with continuing-ed online.  We have finally been able to attend conferences in person for the first time since early 2020.  Dr Lee attended a conference on exotics this past summer. Our technicians are anxiously awaiting their annual conference that takes place in March. There’s nothing like experiencing the lectures in person. Guest speakers from all over North America attend these conferences to lecture about internal medicine, surgery, anesthesia, cardiology and more.

We are still working closely with Hobbitstee Wildlife Refuge.  Chantal Theijn works tirelessly helping injured wildlife and we are proud to be an integral part of her team.  It’s very rewarding to help get these creatures returned to their home in the wild after being treated for minor to life-threatening injuries and illnesses.  Over the past few years with Chantal’s help we have examined and treated a wide range of  species –  from snakes to eagles and everything in between. There’s never a dull moment whenever Chantal shows up with a new patient.

So, in closing we would like to thank you for choosing us and entrusting us with pet’s care.  We wish everyone a Merry Christmas, Happy Holidays and Happy New Year.   Remember to stay safe.  All the best for 2023!

Holiday Hazards

By Clinic Renovations No Comments
The holidays always bring lots of cheer but there can be hidden hazards everywhere. We need to be vigilant to have a safe holiday, especially for our pets.
Who doesn’t love a beautifully decorated tree? We cannot stress enough to be very careful with choosing decorations. Garland and tinsel can he hazardous to cats and dogs. Cats and dogs love to play with ribbon, tinsel or garland and may chew and swallow it. If they consume it, it can become deadly trying to wind it’s way through the intestines. Glass ornaments can be a hazard if cats bat at them and they fall and break, or if dogs bite them and they break. They can cause cuts and potentially be a problem if ingested. The watering container for trees should be covered so your pets can’t drink from it. The water could contain fertilizer from the tree, or germs that may cause illness. Trees should be well anchored to prevent a rambunctious puppy or climbing kitty from knocking it over causing injury.
Chocolate can be hazardous as well. Milk chocolate contains “theobromine” which works very much like caffeine. Unsweetened or baker’s chocolate has approximately 8 times the amount. Too much caffeine can have detrimental effects on the heart. Even if your pet eats a non-toxic amount of chocolate it may cause diarrhea, vomiting and possible pancreatitis. If you put a wrapped box of chocolates under the tree be very careful that your dog can’t sniff them out and get into them.
If you think your pet has ingested chocolate, or anything else that could potentially be toxic, call your veterinarian right away, or Pet Poison Control at 1-855-764-7661.  This is an American website.  Fees apply. 
Food: Small amounts of turkey or ham are usually not a problem, but can be if ingested in large amounts. Vomiting and diarrhea can results, and in some cases can turn into a nasty case of pancreatitis. The turkey carcass and/or bones discarded in the trash are always a danger so be sure to dispose of them safely. Cooked bones splinter easily and can cause an obstruction or perforation of the intestines.
Electrical cords for Christmas lights are always a concern, too. Pets biting them can receive a nasty shock or burn. Be sure they aren’t hanging loose anywhere that your pet may get a hold of them.
Poinsettia plants, contrary to popular belief are not toxic to cats and dogs. They can, however, cause irritation to the mouth and stomach if eaten. Mistletoe can be toxic, depending on the type. Some are similar to the Poinsettia in nature while some can cause severe illness. It’s difficult to know which type is which so it’s best to avoid mistletoe altogether.
Having guests over can be stressful for our pets, too. If you have cats that never go outside you may want to make all your guests aware of this, and to watch for escapees if the doors are opened frequently. Putting cats in a safe, quiet room is a good idea. Dogs may need a quiet spot away from guests where they can feel safe. If your dog is extra nervous with the activities there are a number of different remedies to help calm your pet during this potentially stressful time. Let us know if you think your pet may benefit from a little help.
If you have any questions about possible hazards don’t hesitate to call us. We want everyone’s holiday time to be safe and happy!

An Important Thing To Do If You’re Travelling Without Your Pets

By Clinic news No Comments

If you are planning a vacation getaway soon and are boarding your pets at a kennel, using a pet sitter, or plan to have someone come to your house to take care of them please let us know ahead of time who is looking after your pets. Because of Ontario privacy laws we cannot talk anyone about your pets who is not listed on your file. Unfortunately, pets sometimes get sick when their owners are away and having a plan in place will alleviate a lot of stress for you the owner, the caretaker, the veterinary team and the patient. At the very least we should be able to contact you while you’re away, and if not, someone at home should have the authority to make decisions on your behalf. This information must be in your file. Payment arrangements can also be made with us before you leave. Since many of you travel during the holidays and throughout the winter months this would be a good time to sit down with your family and come up with a plan for your pets’ emergency care if needed while you are away.

Closed on Saturdays

By Clinic news No Comments

Starting June 18th we will be closed on Saturdays.

We’ve had some staff changes recently so closing will help our staff rejuvenate and remain healthy in order to better serve our clients and patients. Our hours Monday to Friday will not change.

We are very sorry for any inconvenience this may cause. If you routinely pick up your pet’s food on Saturday you may be interested in signing up for our Webstore. Webstore orders can be delivered directly to your home for a nominal fee and for orders over $100 shipping is free.

We want to thank you for your trust and patience during the past 2 years with all the changes that have taken place in order for us to provide the best care possible for your pets.

If you have any questions regarding Saturdays please don’t hesitate to call.

Our emergency service remains the same: Brant-Norfolk Veterinary Clinic, located at 143 Lynden Road, Brantford, Ontario. 519-720-0753.

For our exotic patients contact Campus Estates Animal Hospital, located at 1460 Gordon Street South, Guelph, Ontario. 519-837-1212.

 

We’re Taking a Step Back…..

By Clinic Renovations No Comments
We are going to modify how we are having clients come into the building with their pets.
For the time being we are taking a step back and the receptionist will come out to collect your pet for the exam portion of the visit while you wait in your vehicle.
Once the exam is done you will be brought into an exam room in the clinic and the doctor will talk to you directly about her findings. You will enter and exit the exam room from the doors on each side of the building.
The front door will continue to be locked. The waiting room is off limits for now because of the extensive cleaning and disinfecting that needs to be done each time someone leaves the building. The exam rooms are completely cleaned and disinfected between clients to prevent the spread of COVID-19.
Due to room availability you may not be able to come into the clinic at all.
Masks are mandatory.
We are very sorry for any confusion and of course any disappointment over these changes. It is extremely important to us to keep everyone safe.
Thank you and stay safe.

Our After Hours Clinic Has Relocated!

By Clinic news No Comments
Brant Norfolk Veterinary Clinic has moved!
As of yesterday, March 7th, our after-hours clinic has relocated to 143 Lynden Road in Brantford. The clinic is now located slightly west of their old location. You’ll find them next to Pioneer Pools.
Their phone number is the same: 519-720-0753.
If you have an emergency after hours please call BNVC for assistance. They are open whenever we are closed.

Welcome Back!

By Clinic news No Comments
Welcome back!
We are so excited to finally to be able to allow you to accompany your pets into the office again!
We have missed your smiling faces and can’t wait to see you again!
We would like to take this time to assure you that although public health restrictions are loosening, we are still doing our best to assure that we protect all of those around us.
Here is a list of all of the things we are doing to ensure your continued safety:
• All staff are vaccinated
• Face masks are expected to be worn in the clinic at all times by all staff and patrons entering the building
• Enhanced disinfection protocols
• Hand sanitizing stations available in common areas and at entries/exits
• Continuation of curb side services for those individuals who prefer this and for visits not requiring entry into the clinic such as food/prescription pick ups
• Use of hepa filters and CO2 monitoring devices to monitor air quality.
Commonly Asked Questions:
1. Will I be able to accompany my pet into the clinic for his/her examination?
While we are excited to begin allowing clients back into the practice, we must continue to do so in a responsible and safe manner. Due to room limitations and overall size of the practice, we will be offering in-clinic appointments to SELECT clients ON ARRIVAL based on room availability at that time. Please be aware that this means you MAY NOT be invited to accompany your pet into the building if an appropriate examination room is not available at the time of your appointment.
We have opted to proceed in this fashion as we begin to open doors to allow for inevitable delays between appointments while we work out the details of enhanced disinfection protocols required between clients while minimizing delays this may cause between appointments.
2. How many people will be allowed to accompany our pet for his/her visit?
Due to the small size of our examination rooms and the number of people/animals in the building, we will be limiting the number of family members entering the hospital to 1 person per visit. Exceptions MAY be made in unusual circumstances or in the case of humane euthanasias.
3. What can I expect from my in clinic visit?
When you arrive at the clinic for your appointment, simply call inside and let our reception team know you have arrived. If at that time there is a room available facilitating the ability to do an in person visit, we will inform you and give you the option to accompany your pet. If you choose to accompany your pet into the building, you will be directed through our side entrances to the available examination room (Exam room 1 or exam room 2). One of our veterinarians will discuss your concerns in the exam room with you. Examinations will be performed outside the exam room with technicians helping to hold your pet. This is to facilitate social distancing with the need to have a technician available to help with the examination. At the end of your visit, our reception team will perform your billing in your examination room and exit will be through the side door.
4. Will my pet still be able to be seen curbside during this time?
During the pandemic some clients may have found their pets were anxious being led into the clinic without them, but many more have found that the pets are actually quite happy to visit without their pet parents. We are happy to continue to accommodate curbside services those clients who wish to avail themselves of the service.
As many of you may be aware, we took the opportunity throughout the pandemic to provide a much needed renovation to the inside of the clinic. We hope you will be as happy with the outcome as we are. As part of this renovation we were able to create a 3rd examination room in what was previously our pharmacy area. Due to the small size of this room and its location centrally within the clinic, we have made decided to utilize this space for curbside appointments only. Depending on room availability, you may find that curbside service is a more timely option for your visit. If so, we will be sure to let you know that this choice is available.
5. Why can’t I be present during my pet’s examination?
As previously mentioned, our exam rooms are small and in order to facilitate safe social distancing, we will be utilizing our staff for handling during examinations. To maintain safe occupation limits, the addition of a third person in the room has been deemed an unnecessary risk at this time. In order to keep your appointment on time and efficient, we have determined that utilizing our technical staff in 1 central location with pets brought to them will be more efficient.
6. What if I, or someone I know has been diagnosed with COVID or has symptoms of COVID?
As per general health and safety guidelines, we will be using our COVID screening tool to determine safe entry into the building. If it is determined that entry to the building is not safe for everyone involved then a curbside appointment will be offered.
7. Can I enter the building without a mask?
Due to the increased risk of transmission of COVID in smaller enclosed spaces such as our examination rooms, all clients entering the building will be required to wear a medical face mask covering their chin, mouth, and nose. Should you prefer NOT to wear a mask, we will be happy to provide curb side services.
8. How will I pick up my medications/prescription foods?
In order to limit the number of people inside the building at any given time, we will continue to offer curbside service for prescription and food pickups. When you arrive, simply call the clinic and let us know which parking spot you are in and we will bring your order directly to your car along with a payment terminal if required.